Home International Deliveries & FAQ

International Deliveries & FAQ

(Last updated April 26th, 2020)


For Questions on International Delivery
Please fill out the form below or call or text us: 1-647-8726671

Your Name (required)

Telephone Number

Your Email (required)

Subject

Your Message or Comment

 

I would like a specific CUSTOM SIZE/STYLE bench, can you do it?

Yes, we can CUSTOMIZE SIZE or STYLE of the benches. If you don’t see the size or style in our product-section then contact us and tell us what you like. We will try to make you one that fits!

 

Do you ship across Canada and US?

Yes, we ship all across Canada and the US.
If you don’t see your delivery-city or region contact us. When we ship our benches across Canada or US it will arrive in two-boxes and the assembly is very simple takes about 15min.

 

What forms of payment do you accept?

You can pay us with VISA or Interac-e-transfer. Once you filled out your order you will receive an email with instructions for sending Interac-e-transfer for payment. For Southern Ontario delivery we require 50% deposit. For shipping across Canada/US or International we require 100% payment.

 

Does my bench arrive assembled?

We only deliver fully-assembled benches when delivering in Southern Ontario region. If you don’t see your delivery city or region contact us. When we SHIP your bench across Canada or US it will arrive in two-boxes and the assembly is very simple takes about 15min. See bottom of the pagefor PDF Manuals!

 

How long does it take to assemble my bench?

The bench takes roughly 15-minutes to assemble. See bottom of this page for PDF Manuals.

 

How long does it take for my bench to arrive when shipped?

Normally it takes 4-business days for shipping. You will be able to track your delivery via your PO# that you received in your email after you put in your order.

 

How long does it take to receive my custom sized bench?

It takes 7-14 days for us to make your bench depending on your custom-requests. Four days for shipping.

 

Are your prices in Canadian Dollars?

Yes.

 

Is tax included in your prices?

Provincial Tax/HST gets calculated on checkout.

 

Can I contact you on a phone with questions?

Send us your contact info. with any questions or inquiries to shop@heycountry.ca and we will get back to you.

 

Where can I download the assembly-manual to assemble my bench?

Your assembly-manual for your specific bench can be found when you are logged in. If you do not see it send us a request to shop@heycountry.ca.

PASSWORD RESET

LOG IN